REPOSITIONING 
COMPLETE:
ARENA KAžELA CAMPSITE

Phase one completed summer 2019

New luxury camping offer in Croatia

Located in one of Croatia’s most popular destinations, Istria, Arena Kazela Campsite is situated on the southern part of Medulin (a top five tourist destination in Croatia by number of overnights) overlooking the Kvarner Bay and is just a few kilometres away from the city of Pula.

It is the largest of our eight campsites and offers holidaymakers the ultimate in peace and tranquillity on the edge of the Adriatic Sea, with direct access to a two-kilometre-long beach overlooking the Medulin archipelago and crystal-clear Adriatic Sea. Its stunning location made it the obvious choice to launch a brand-new style of luxury camping homes.

The campsite season in Croatia runs between April and November. Following the end of the 2018 season, we immediately began the first of a two-phase, two-year investment programme to transform the site and inspire our guests with a new luxury camping offer.

We installed 164 new, fully equipped premium and family camping homes, which are situated alongside more than 1,000 spacious pitches. The new mobile homes have been designed to meet the needs of the modern environment-conscious traveller. Featuring ecological and recycled materials, the accommodation offers 37m2 of interior space, more than 250m2 of covered terrace, as well as 250m2 of private garden.

In addition to the new luxury camping homes, our aim is to offer our guests an overall luxurious holiday experience with exceptional facilities. To that end, phase one of the programme included two new swimming pools – a central activity pool with a children’s section and a relaxing infinity pool – new modern pool bars, an Illy coffee shop and a re-developed reception area.

The campsite was unveiled to guests in July 2019 and was well received. On Booking.com the repositioned site has a rating of 9.0 based on more than 500 reviews.

In total, the plan is to invest £25 million to fully reposition this site. Phase one was completed in June 2019 at a cost of £19 million and to date has delivered a strong increase in revenues and profitability underpinned by an increased average daily rate of over 40% and a revenue uplift of more than 30%.

Phase two of the project will complete in summer 2020.

HOW WE’VE
ADDED VALUE
  • ‘Next’ camping homes boast smart design and enviable positions on the edge of the resort near the sea

  • Feel at home in the resort’s ‘Green’ camping homes, which are made from ecological and recycled materials

  • A new 80-metre relaxation pool is a stone’s throw from the clear waters of the Adriatic Sea

REPOSITIONING 
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PARK PLAZA VONDELPARK, AMSTERDAM

Launched October 2019

High quality property in desirable neighbourhood

Vondelpark is Amsterdam’s own Central Park. Located in the desired uptown neighbourhood of Oud-Zuid which is home of the museum quarter, the park is the largest in Amsterdam.

In recent years, Vondelpark has benefited from significant investment in cafés, restaurants and ongoing upkeep and it attracts a consistently high number of locals and visitors.

We identified that repositioning the property with the aim of offering an enhanced guest experience would both increase the value of our freehold as well as deliver operational uplift.

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In July 2018, we closed the 102-room hotel to guests and began the complete transformation to reposition the property as a boutique, lifestyle hotel with a new premium look and feel. The interior fixtures and fittings were removed, the main entrance to the hotel was relocated from a busy road to be served by Vondelpark itself, resulting in just a short stroll to the park as well as local brasseries, galleries and boutique fashion shops.

All the public areas have been reconfigured and upgraded, inspired and elevated by Amsterdam designer Lieze van Zonneveld’s theme, which reflects the diverse natural environment of the hotel’s surroundings and in particular picks out the birds native to Vondelpark.

Building on its success in London, we have opened our own-brand, Venetian-inspired destination restaurant, TOZI, at the property. TOZI offers a unique and intimate sharing concept inspired by the dining culture and ethos of the Veneto region of Italy which is popular with guests and local community alike.

We relaunched the property in October 2019 and guest feedback has been extremely positive. The Guest Rating Score for the final quarter of the year was 90.1%.

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How we've added value
  • Home to a London award-winning dining and drinking concept restaurant

  • A secret garden for guests to relax after a bustling day in the city of Amsterdam

  • Amsterdam is regularly voted one of Europe’s most visited cities

REPOSITIONING 
COMPLETE:
HOLMES HOTEL LONDON

Completed May 2019

Bringing a unique lifestyle brand to Central London

Formerly known as Park Plaza Sherlock Holmes London, Holmes Hotel London is located close to Marylebone, which has long been a fashionable area of London. The area brings together unique independent restaurants and boutique shopping along its High Street, and convenient access to tourist hot spots including Madame Tussauds, the Sherlock Holmes Museum and Oxford Street, renowned for shopping.

We undertook an extensive £9m repositioning programme to maximise the property’s hospitality real estate potential and provide guests with a premium boutique offer which reflects the local area’s growth and high end development in recent years.

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As part of the repositioning, which created the Group’s first premium boutique hotel, the property benefited from a major redesign which included the full refurbishment of all 118 rooms and public areas and the unveiling of a new brand identity with an up-market boutique aesthetic and 5-star quality service.

This phased renovation saw the relocation of the hotel’s main entrance from Baker Street to the aspirational Chiltern Street and the associated renovation of the hotel’s reception area to create an inviting space for welcoming guests.

pphe_holmes2

A new restaurant concept was also introduced. Kitchen at Holmes is a seasonally-inspired all day restaurant and neighbourhood bar led by Head Chef Stefano Motta. This is a high quality destination restaurant accessible from Chiltern Street, with a separate entrance to the Holmes Hotel itself, attracting not only hotel guests but all food lovers.

The second phase of the repositioning project included the redesigning of all of Holmes’s 118 rooms as well as meeting and events facilities to better reflect the hotel’s creative clientele. The meetings and events offering will be completed in 2020 and will boast a new self-contained space in the basement including a kitchen and breakout spaces.

A new, highly experienced management team has been appointed to lead the newly repositioned Holmes Hotel London. The hotel was unveiled in late spring 2019. Holmes Hotel London’s reimagined design, layout and upper upscale lifestyle service level have been positively received by customers since reopening, demonstrated by an average Guest Rating Score of 92.1% across independent websites.

How we've added value
  • 1st
    PPHE Hotel Group‘s first premium boutique hotel

  • A multi-million pound
    repositioning which includes all guestrooms and public areas

  • 118
    Sophisticated guestrooms

REPOSITIONING 
COMPLETE:
PARK PLAZA UTRECHT

Completed October 2019

Property transformed to meet the expectations of today's business and leisure travellers

This property is in a prime location adjacent to Utrecht Central Station and Jaarbeurs exhibition centre, in the heart of the business district of Utrecht; the Netherlands’s fourth largest city.

The city attracts a high percentage of corporate guests as well as leisure travellers exploring the city’s many attractions, including its medieval old town, canals, monuments and university.

The city itself is undergoing a vast re-development programme to upgrade its infrastructure and offering.

In 2018 we unveiled our investment plans to reposition this hotel to offer enhanced, modernised services to inspire our guests and to meet the demands of today’s traveller. The interior design of the property focused on Utrecht’s rich history and takes inspiration from the Manifesto of De Stijl, a Dutch artistic movement founded by Piet Mondrian and Theo van Doesburg.

This extensive repositioning transformed both the interior and facilities at the property. We redesigned the majority of rooms and installed new bathrooms, upgraded all public areas and introduced a new restaurant area. In addition, we extended the property to house a new fitness centre.

We also created state of the art meeting and conferencing facilities. The hotel is now home to a private event space which can host up to 75 delegates on the ground floor, adjacent to the newly designed restaurant and bar area, making it an ideal location for hosting product launches, workshops, celebrations and dinners. Located on the top floor there are ten meeting rooms, each offering an enhanced technology experience, with a new foyer which has been designed to maximise natural daylight and has stunning views across Utrecht.

Our total investment to reposition the property was £6 million. Following relaunch, the Guest Rating Score for the final quarter of the year was 86.5%.

HOW WE’VE
ADDED VALUE
  • 120
    Fully air conditioned guestrooms

  • A new fully renovated 24/7 upscale Fitness area

  • Ideally located near Utrecht Central Station in the heart of the business centre